Lisa Smith is Senior Vice President, Director of the Key Technology, Operations, and Services Chief Administrative Office at KeyBank in Cleveland. Lisa’s team is responsible for division-wide communications, events, employee engagement, and diversity activities and initiatives for the tech and ops group. Prior to taking on her current role, she spent 8 years in KeyBank’s Corporate Procurement department in jobs of increasing responsibility, most recently as the Professional Services Category Manager. Lisa served on the Procurement integration team in 2016 as Key went through its merger with First Niagara. Prior to joining KeyBank, Lisa spent 11 years in the nonprofit and educational marketing and public relations industry in the Northeast Ohio area. Lisa is a member of the Cleveland Bridge Builders Class of 2009 and was honored as the first female recipient of the David Akers Award. She has a B.A. in English and Communications from John Carroll University, and a Master’s Degree in Nonprofit Management from Case Western Reserve University. Lisa and her husband Nevada, an artist, live in University Heights and enjoy hiking and cross country skiing.

Why I Got Involved:

“My husband Nevada is a talented artist and while I would not consider myself an artist, I do have great respect for those who can express themselves and their ideas through art. I believe that art can help level the playing field with individuals coming from different backgrounds and having different experiences and that it is a great unifier. Bringing art to the community in an accessible way is important to me, and supporting Heights Arts through board service is one way I can ensure our community has access, and that our artists are given an opportunity to showcase their work.”